Shipping Policy

📄 BrightBox Shipping Policy 

At BrightBox, we’re committed to delivering your eco-friendly skincare and wellness essentials quickly, safely, and reliably. This Shipping Policy outlines how we process, ship, and deliver your orders across Canada and beyond.


Processing Time Orders are processed within 1–3 business days. During peak seasons or promotional events, processing may take up to 7 business days. You’ll receive a confirmation email once your order is shipped, along with tracking details.


Shipping Rates & Delivery Times

We offer standard and expedited shipping options across Canada.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your location and selected delivery speed. Orders over $75 CAD qualify for free standard shipping within Canada.


International Shipping BrightBox ships to select international destinations. Delivery times and rates vary by country. Customs duties and import taxes may apply and are the responsibility of the customer.


Order Tracking Once your order is shipped, you’ll receive a tracking number via email. You can monitor your package’s progress directly through the carrier’s website.


Shipping Delays: While we strive for timely delivery, delays may occur due to weather, carrier issues, or high demand. If your order is delayed beyond the estimated timeframe, please contact us at brightboxforall@gmail.com.


Eco-Friendly Packaging We use minimal, recyclable packaging to align with our commitment to sustainability. Your eco-friendly skincare products will arrive safely and responsibly.


📌 FAQ Section

Do you ship internationally? Yes, BrightBox ships to select international destinations. Rates and delivery times vary by country.

How long does delivery take? Standard shipping takes 3–7 business days within Canada, while expedited shipping arrives in 1–3 business days.

Do you offer free shipping? Yes, orders over $75 CAD qualify for free standard shipping within Canada.

Can I track my order? Absolutely. You’ll receive a tracking number by email once your order is shipped.